Cancellation & Refunds
Effective October 10, 2026
You control renewal from your account. Canceling a subscription and permanently deleting an account are separate choices.
Stop your next renewal
Sign in and open Manage subscription. In Billing, choose your subscription and cancel renewal. Complete the confirmation and check the cancellation status and paid-through date shown there. Cancel before your next renewal to avoid the next scheduled charge.
Ordinary cancellation keeps access through the paid-through date displayed in billing. When access ends, paid features and your public card pause. Your saved workspace is not automatically deleted. Removing a Wallet pass, deleting a bookmark or closing your browser does not cancel a subscription.
No refunds
Payments are non-refundable, except where required by applicable law. We do not provide refunds or credits for unused time, partial months or years, renewal charges, changing your mind, or deleting an account. A cancellation stops future renewal and does not reverse an existing charge.
This policy does not remove any mandatory cancellation, withdrawal, refund or other consumer rights that apply where you live. We investigate duplicate, mistaken and unauthorized charges. Use support with the date and amount; never send a full payment-card number.
Delete your account
Open Account settings, review what will be removed, type DELETE, verify your identity and confirm. Deletion hides your public card and blocks new workspace activity. It stops subscription renewal and scheduled campaign emails, then removes your workspace, uploaded files and sign-in.
Deletion is permanent and ends access. It does not create a refund. Save information you need before confirming. Copies already downloaded or delivered to other people cannot be recalled. Cleanup may take longer when a provider is unavailable; check the Account page for its status.
Need help accessing the controls?
Use support. If you cannot sign in or chat is unavailable, contact hello@meetwell.cards. Tell us which sign-in email or phone number you use and what you need, without including a password or verification code. We may verify ownership before changing an account.
Meet Well is operated by SKB HOLDINGS LLC, Montana, United States. This policy supplements the Terms of Service.